Partner with Rachel

You got into real estate because you’re passionate about helping people buy or sell their homes — guiding them through life-changing decisions with care and expertise. I’m just as passionate about helping you succeed in this challenging business.

As a former agent, I know firsthand how challenging it is to build a successful real estate business from the ground up. Like you, I’ve faced the overwhelming pressure of juggling dozens of responsibilities—lead follow-up, client relationships, marketing, paperwork, and everything in between—all while trying to grow a sustainable, profitable business.

Real estate isn’t just a job; it’s a business, and running one means wearing many hats, often without the support you really need. I understand the frustration of leads slipping through the cracks, the stress of inconsistent income, and the exhaustion that comes from trying to do it all yourself.

That’s why I made it my mission to provide real estate agents with more than just inside sales support. I provide a partnership built on trust, accountability, and proven strategies that help you stay focused on what matters most—building relationships and closing deals. - Rachel

I’ve been in the real estate industry for over two decades, holding my license since 2000. With a strong foundation in both sales and systems, I bring over 10 years of inside sales experience — including more than 5 years specializing in real estate lead conversion and support.

I’ve booked appointments for agents all across the country, from New Canaan, Connecticut to Portland, Oregon — helping them stay in production while I handle the follow-up behind the scenes. Beyond calls, I’ve trained agents on CRM management, accountability systems, time-blocking, and lead conversion strategies that drive real results.

Whether you're a solo agent or running a team, I understand what it takes to build a business that actually works — and I’m here to help you do just that.

Inside Sales Support Services

My inside sales support is fully customizable based on your brand voice, service offerings, and internal processes. Whether you need fast lead response, consistent follow-up, or help managing your CRM, I’ll tailor my approach to fit the way you do business.

Lead Qualification

Leads are only valuable when you know who’s ready, who needs a little time, and who’s just browsing. I take the guesswork — and the hours of follow-up — off your plate, so you can focus on the people who are ready to move forward.

What I Do:

I don’t just run through a checklist of pre-screening questions — I take time to build real rapport on the first call. My goal is to make the lead feel heard, understood, and supported, while gently uncovering their buying or selling timeline, financing status, and motivation.

By creating a natural, friendly conversation — not a scripted interrogation — I’m able to earn trust quickly, which leads to more honest answers, stronger connections, and better handoffs for you.

The result? You don’t just get a qualified lead — you get a lead who already feels a relationship with your business.

Lead Follow-Up & Nurturing

Most agents are sitting on a goldmine of leads that just need the right touch at the right time. That’s where I come in.

What I Do:

Call new leads within minutes or hours (speed to lead)
Re-engage old and cold leads sitting in your CRM
Use proven scripts to build rapport and uncover motivation
Consistently nurture leads who aren’t “ready yet” — until they are
Deliver weekly updates with notes, pipeline status, and recommendations

Types of Leads I Follow Up With:

Online buyer/seller leads (Zillow, Realtor.com, etc.)
Home value landing pages
Open house sign-ups
Old CRM leads you haven’t touched in months (or years)
Past clients or SOI needing a check-in

My Approach

It’s not just about “checking in” — it’s about building trust, understanding their timeline and motivation, and creating the kind of connection that makes them say “You’re the only one who’s followed up this way.”

Cold Lead Reactivation

Most CRMs are full of leads that ghosted, went quiet, or never responded in the first place. That doesn’t mean they’re a lost cause — it means they need a different approach.

That’s where I come in.

Identify and segment cold or unresponsive leads

Launch personalized outreach campaigns (calls, texts, emails)

Use warm, conversational scripts to reignite interest

Ask discovery questions that rebuild trust and open the door

Update lead info, notes, and next steps in your CRM

Send you warm handoffs and appointment opportunities

Perfect For:

Agents with hundreds of untouched leads

Databases full of “no response” or “not ready yet” tags

CRM lists from past years that haven’t been worked

Teams switching CRMs and wanting to clean house and re-engage

Results you Can Expect

More responses from "unresponsive" leads

Better data (updated contact info, timelines, motivation)

A cleaner, healthier CRM

Appointment-ready conversations from leads you thought were long gone

CRM Management

Your Database Isn’t Just a List — It’s a Living, Breathing Pipeline, so If you’re not managing your database consistently, you’re leaving deals on the table. I help agents turn disorganized contacts into a strategic, revenue-generating system that supports long-term success.

What I Do:

Clean Up Your Database

Merge duplicates, remove junk leads, and ensure clean, accurate records

Tag & Segment Contacts

Organize by source, stage, priority, and follow-up needs (hot, warm, cold, etc.)

Set Up Follow-Up Systems

Create task reminders, notes, and simple workflows so no lead slips through the cracks

Maintain Your Database Weekly

I update lead statuses, notes, and communication logs — so your pipeline stays current

Deliver Weekly Reports

See how your database is growing, where leads are converting, and what’s working

Ideal For:

Agents who’ve collected leads but don’t have a system

Teams with multiple agents and shared databases

Anyone using a CRM but not using it effectively

Accountability & Productivity Coaching

An ISA Helps You Work Smarter — But You Still Have to Show Up. Hiring an ISA can save you time, improve your systems, and keep your pipeline full — but it’s not a substitute for the real work of real estate. You still need to pick up the phone. You still need to build the relationship. You still need to close the deal.

I can qualify, nurture, and tee up the lead — but you are the reason they choose to do business. And that means focusing your energy on money-making activities like having real conversations, showing up consistently, and building trust.

What Coaching Includes

Daily time-blocking to stay focused on what actually drives income\

Lead follow-up routines and conversion habits

Scripts and conversation coaching that feel natural and build trust

Weekly check-ins for accountability, clarity, and progress

Support staying consistent with your ISA partnership

Call for Pricing

Expert Lead Conversion and Follow-Up for Busy Real Estate Professionals

Built for Busy Agents Who Need Backup

Inside Sales Support Services

Lead Qualification

Lead Follow-Up & Nurturing

Cold Lead Reactivation

CRM Management

Accountability & Productivity Coaching

Expert Lead Conversion and Follow-Up for Busy Real Estate Professionals

Built for Busy Agents Who Need Backup

Inside Sales Support Services

Lead Qualification

Lead Follow-Up & Nurturing

Cold Lead Reactivation

CRM Management

Accountability & Productivity Coaching

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